Miss Phillips is a HCPC registered Principal Clinical Scientist in Audiology. She began her career in 1998 where she trained as an Audiologist at Swansea University, Neath General Hospital and Birmingham Teaching Hospital. Nicola has acquired a range of qualifications within the profession including a Masters degree in Advanced Clinical Practice and completion of the Scientist Training Programme portfolio, qualifying as a Clinical scientist. She has a wealth of senior level experience in Audiology, her extensive CV includes being a lead auditor at a national level, setting up standard operating procedures, pathways and outcome measures for new services within Audiology.
Miss Phillips has carried out research into Primary Care activity in order to develop services, which support timely intervention for patients. She is a keen advocate for the profession and has met with Cabinet Ministers, Government Advisors and Chief Executives in promoting and developing Audiology services in Wales and often delivers talks and presentations at a national level. She has been the recipient of many high profile awards within the Audiological field, including; An award for innovation and change in Primary Care at the Health Transformation Awards in London 2018. A finalist in the Leadership and Change Category at the Welsh Advancing Healthcare Awards in Cardiff, 2019 and her Primary Care Team won “Team of the year” award at the British Academy of Audiology Awards in Manchester 2021.
She has worked in the NHS since 1998 and in the Private Sector at HMT Sancta Maria Hospital since 2008 and is a partner in Ear Care Cymru.