How do I arrange one-off private treatment?
Simply call us on 01792 479 040 and ask about an initial consultation. Staff will also be able discuss costs and payment options.
What time are you open until?
Our phone lines for appointments close at 5.00pm but the hospital is open for consultations until 8pm. We confirm in writing the date and time of your appointments and also send a text reminder 48hr prior to your appointment.
Is there parking available?
Yes, there is parking available and it is totally free. Our car park is under the hospital and has direct lift access to reception. There is also a drop-off area right next to our main ground-floor entrance.
We use Automatic Number Plate Recognition at Sancta Maria and visitors will be asked to register their number plate when they arrive at reception. Free parking is only available for patients, guests and visitors.
If the car park is full, there are also pay and display car parks nearby on Langdon Road and at the Village Hotel. Find out more on alternative parking here.
Do I need medical insurance to access HMT Sancta Maria Hospital facilities?
No. We welcome those who do not have private medical insurance, or whose insurance does not cover the treatment they need.
We offer special fixed prices for patients funding their own treatment.
For more details please call 01792 479 040 and our team will be happy to help.
When are visiting times?
Visiting times are 6 pm - 7 pm, Monday to Friday for overnight inpatients only. One visitor is permitted at a time and please do not attend visiting with children.
How do I choose a Consultant?
Talking to your GP is often the first route to choosing a Consultant, and they will be able to advise you. If you wish to choose a Consultant yourself, this is also possible. You can either get a recommendation from friends and family or use our Consultant search to view profiles of Consultants working at HMT Sancta Maria Hospital. For most treatments, you’ll need a GP referral letter prior to your first appointment.
Check their qualifications and experience
Your consultant will be suitably qualified and publish their number of procedures on the Private Healthcare Information Network (PHIN). You can also look into any training or continued professional development they have completed. How many operations have they carried out?
Checking expert and patient reviews
Patient review sites such as Doctify, iWantGreatCare can help you to build up a picture of consultants and hospitals.
Safety records
Hospitals and other health providers are inspected by the Health Inspectorate Wales (HIW), or equivalent health regulators in Scotland, England or Northern Ireland. Reports are publicly available.
Contact the relevant professional association
All consultants, whether they are private or NHS, must be registered with the General Medical Council (GMC). They will also be a member of the appropriate organisations and associations. For example, surgeons will be members of the Royal College of Surgeons. You can check the register of each of these organisations online or use MyNHS.
Check their reputation
You can search online or ask around to see what reputation a specific consultant or surgeon has. Talk to friends, family, any doctors or nurses that you know, or ask your GP what they thinks of your chosen consultant.
Check how much do they charge for your operation
The fee consultants charge to undertake your procedure may vary between consultants. Check when you make your enquiry of the hospital cost and the surgeon cost of your planed procedure.
Are there any types of surgery that are not performed at HMT Sancta Maria Hospital?
We do not currently perform heart surgery or provide cancer treatments apart from for skin cancers.
Will I see the same Consultant every time?
Yes. Your Consultant will care for you from the first appointment through to any follow up care.
What should I bring with me when being admitted?
The following list of items are commonly brought in by patients preparing for overnight stays, you may wish to use this checklist as you prepare your overnight bag;
• All current medication
• Glasses/Contact Lenses
• Toiletries
• Night Clothes
• Flat Comfortable Shoes
• Dressing Gown
Download our inpatient information booklet here.
Does the standard of care provided to private and NHS patients differ?
No. The care provided by HMT Sancta Maria Hospital is of the same high standard, regardless of who is paying for the treatment.
Do you treat patients under the age of 18?
Unfortunately, we do not treat anyone under the age of 18 at HMT Sancta Maria.
