Position title
Customer Services - Receptionist

We currently have an exciting opportunity for an enthusiastic and professional Receptionist with excellent communication skills to join our team at Sancta Maria Hospital.

The successful candidate will be  the first point of contact for our patients and visitors will require a high level of professionalism in greeting and welcoming them to the hospital.

We are the only private hospital in Swansea offering a wide range of procedures carried out by a number of our leading consultants. As a not-for-profit organisation, Sancta Maria hospital is passionate about putting the patient first and we are committed to developing a five-star hospital which will set new standards in clinical care and patient experience in South West Wales.

This is an exciting time to be a part of the team at Sancta Maria Hospital as we have recently opened our brand-new state-of-the-art private hospital situated in the SA1 area of Swansea.


Within the Customer Service Department the successful candidate will provide a professional service within the reception team.

You will welcome, advise and assist Outpatients, Inpatients and visitors to the Hospital and direct them, when necessary to the appropriate department in a caring, approachable and pleasant manner, appreciating the fact that this is for many the first point of contact. Making the visitor feel welcomed, comfortable and supported is essential.

Job Benefits

HMT recognises that its staff represent the single most important lever in delivering quality care and change as care and treatments evolve. For these reasons and because of our ethical framework as a charity, we aspire to make HMT the employer of choice within the area.

At HMT Sancta Maria Hospital you’ll have the opportunity to be part of a developed workforce which has the appropriate time to care for their patients. We want our people to be skilled, motivated, informed and engaged to perform their roles to the highest standard. Once you’re part of our team, we’ll also be working with you to ensure that the work you do with us remains challenging and engaging throughout your career as you develop and progress.

Benefits include:

✓ Vitality Health
✓ Cycle to work scheme
✓ Refer a Friend bonus scheme up to £1000
✓ Occupational Health support
✓ Private Medical Insurance (PMI)
✓ Mental Health & Wellbeing Support
✓ Inhouse Mental Health First Aiders
✓ Long Service Award
✓ Uniform Provided
✓ Employee Assistance Programme
✓ Death in Service
✓ Eye Test Vouchers
✓ 35 Days Annual leave, (including Bank holidays)
✓ Enhanced Maternity and Paternity Pay


To apply, please download the below HMT application form and upload it via the 'APPLY NOW' button.

HMT reserves the right to close this vacancy early. We therefore encourage early applications.

Following the closing date, you will only be contacted should you be shortlisted for interview.

This post subject to Disclosure and Barring Services Disclosure

Employment Type
Duration of employment
Job Location
Lamberts Road, Swansea, Swansea, SA1 8FD
Working Hours
30hrs pw - Various shifts
Base Salary
£15,537 Per year
Date posted
May 20, 2022
Valid through
June 18, 2022
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Position: Customer Services - Receptionist

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